PRIVACY POLICY

Salute AP Mobile Application

SYES Trendinfotech Private Limited

Last Updated: 04/08/2026

SYES Trendinfotech Private Limited ("Company", "we", "us", "our") operates the "Salute AP" mobile application ("App"). This Privacy Policy explains how we collect, use, disclose, store, and protect personal data of Users ("you", "your") in connection with the App, in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 ("DPDP Act") and rules made thereunder, as applicable.

By using the App, you consent to the collection and processing of your personal data as described in this Privacy Policy. If you do not agree, please do not use the App.

1. Information We Collect

1.1 Information You Provide

Account/registration details: name, mobile number, email address, date of birth, gender, and password/authentication credentials.
KYC/verification details (where required for voucher redemption): identity proof, address, and other details requested by a Redemption Partner or as required by law.
Content you submit: photos, videos, captions, or other material submitted as part of a "salute" or other Qualifying Action, which may include images of yourself, your parents, or others (with their consent, as required under Clause 9 of the Terms and Conditions).
Communications: information you provide when contacting customer support or the Grievance Officer.

1.2 Information Collected Automatically

Device information: device ID, device model, operating system, unique app identifiers, and mobile network information.
Usage data: pages/screens viewed, features used, AP Coins earned/redeemed, in-app actions, timestamps, and referral activity.
Approximate or precise location, where you grant permission, used to tailor state-specific content and offers.
Log and diagnostic data, including IP address, crash reports, and app performance data, collected via analytics/SDK providers.

1.3 Information from Third Parties

Referral information from other Users who invite you to join the App.
Information from Redemption Partners necessary to fulfil a voucher/gift-card redemption you have requested.

2. How We Use Your Information

To create and manage your account and authenticate your identity;
To operate the App's core features, including crediting AP Coins for Qualifying Actions and processing redemptions with Redemption Partners;
To operate the Referral Program, including attributing referrals correctly and preventing referral fraud;
To personalise content, offers, and communications;
To communicate with you, including service updates, redemption confirmations, and (where you have opted in) promotional messages;
To detect, investigate, and prevent fraud, abuse, multiple/fake accounts, and violations of our Terms and Conditions;
To comply with applicable law, regulatory requirements, and lawful requests from government or law enforcement authorities;
To improve the App through aggregated/anonymised analytics.

3. Legal Basis / Consent

We process your personal data on the basis of the consent you provide at the time of registration and at each point personal data is collected (such as location or KYC details), and, where applicable, to comply with our legal obligations. You may withdraw consent at any time by writing to us or through in-app settings; note that withdrawal of consent for certain data (e.g., KYC) may prevent us from processing voucher redemptions.

4. Sharing and Disclosure of Information

We do not sell your personal data. We may share your information with:

Redemption Partners, solely to the extent necessary to fulfil a voucher/gift-card redemption you have requested;
Service providers who perform functions on our behalf, such as cloud hosting, analytics, SMS/e-mail delivery, and KYC verification, under contractual confidentiality obligations;
Government authorities, regulators, or law enforcement agencies, where required by applicable law, court order, or to protect the rights, safety, or property of the Company or others;
A successor entity, in connection with a merger, acquisition, or sale of assets, subject to equivalent privacy protections;
Other parties with your explicit consent.

5. Data Storage, Security, and Retention

5.1 We implement reasonable technical and organisational security measures, including encryption in transit, access controls, and secure hosting, to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

5.2 Personal data is primarily stored on servers located in India. Where any data is processed outside India (e.g., via a global service provider), we take reasonable steps to ensure equivalent protection.

5.3 We retain personal data for as long as your account is active and for a reasonable period thereafter as necessary to comply with legal obligations (including tax, accounting, and fraud-prevention requirements), resolve disputes, and enforce our agreements. Content submitted for "salute" actions may be retained in accordance with Clause 9 of the Terms and Conditions or deleted upon your request, subject to any legal retention requirements.

6. Your Rights

Subject to applicable law (including the DPDP Act, 2023, once its provisions are brought into force and applicable to us), you have the right to:

Access the personal data we hold about you;
Request correction of inaccurate or incomplete data;
Request erasure of your personal data and/or account, subject to legal retention requirements;
Withdraw consent for processing (including for optional data such as location);
Nominate another individual to exercise your rights in the event of death or incapacity, where required by applicable law;
Register a grievance with our Grievance Officer (Clause 9) and, thereafter, with the Data Protection Board of India where applicable.

You may exercise these rights by writing to [privacy/support email]. We will respond within the timelines prescribed by applicable law.

7. Children's Privacy

The App is not directed at children under 13 years of age, and we do not knowingly collect personal data from children under 13 without verifiable parental consent. Users between 13 and 17 years may use the App only under the supervision and consent of a parent or legal guardian, as described in our Terms and Conditions. If we become aware that we have collected personal data from a child under 13 without appropriate consent, we will take steps to delete such data.

8. Cookies and Similar Technologies

The App may use device identifiers, SDKs, and similar technologies for analytics, crash reporting, and to remember your preferences. You can manage certain permissions (such as location and camera/photo access) through your device settings; disabling certain permissions may limit some App features (e.g., submitting photo/video Content).

9. Grievance Officer

In accordance with applicable Indian law, the Grievance Officer for privacy-related concerns is:

Name: SYES Trendinfotech

Email: info@saluteap.club

Address:5TH FLOOR, NVR CENTRAL BUILDINGNELLORE AP 524003 INDIA

Complaints will be acknowledged within 24 hours and resolved within the timeline prescribed under applicable law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Material changes will be notified via in-app notice or email, and the "Last Updated" date above will be revised accordingly. Continued use of the App after such changes constitutes acceptance of the updated Privacy Policy.

11. Contact Us

For any questions or concerns regarding this Privacy Policy or your personal data, please contact: